Our Billing Policy

We can bill any insurance carrier, however if we are not “in network” you may be responsible for a higher portion of the charges for service provided. We belong to the following insurance networks:

Aetna
BCBS
Cigna
Medicaid
Medicare
MVP
Tricare
United
VMC

Please note that there may be some exceptions for coverage, depending on your plan, the services you receive, or the provider you are seeing. It is always a good idea to call your insurance carrier, or to call us directly to confirm your eligibility.

It is important for you to note that

PAYMENT IS YOUR RESPONSIBILITY!

As a courtesy to you and to expedite payment, we will be happy to bill your insurance plan if you provide us with accurate insurance details. Please note these details may include personal information for a spouse or parent if they are the subscriber on your plan.
Other IMPORTANT notes on our billing policy of which you MUST be aware:

Any co-pays are due when you arrive for your visit.
If you have a deductible based plan, we may also collect a portion of today’s fees at your visit.
It is your responsibility to provide us with accurate and timely insurance billing details. If we are unable to successfully bill your insurance company, the balance will be owed by you.
After your insurance company has processed your claim and made payment, we will send a statement for any remaining balance. Payment is due upon receipt of that statement.
Patients who do not make payments within a reasonable time frame may be sent to an outside collection agency and/or be dismissed from the practice.
It is your responsibility to understand what your plan does/does not cover for services and procedures
If you are unsure and concerned over whether a service will be covered, we will do our best to assist in that research however you must ask for assistance BEFORE the service
Most bloodwork and other samples are sent to Fletcher Allen for testing. THESE SERVICES ARE BILLED DIRECTLY BY FLETCHER ALLEN

We also believe it is important for all patients to understand the difference between a wellness visit and an office visit. This document helps to clarify the difference, as it can sometimes create confusion for our patients.